Presentation Abstracts
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Papers
Shirley Lacy &
Ivor
Macfarlane - "Where did my CMDB go? What has
Configuration Management become in the 21st Century?"
In ITIL V3, Configuration Management is expanded and now includes several
new updated components, as well as the CMDB. This session explains what has
changed and where to find the CMDB now. The updated practices will benefit
service provider organisations, vendors and the IT industry as a whole in
the 21st Century. The new CMS includes all the assets and configurations we
need to deliver superior services across the service lifecycle. This
includes services, service assets, IT assets and configurations such as
application, information/documentation, infrastructure, software and
hardware.
Day 1: 11.15 - 12.30
John Dixon - "The Configuration Management Value Proposition"
Configuration management (in an IT service management context) is a
practically and technically informed domain, with little
theoretical/academic backing. Implementation is localized but guided through
best practice guides like ITIL and standards like ISO/IEC 20000/BS 15000 and
ISO 10007. Do we as an industry practice Configuration Management in the
same way? Do we see the value that the best practice guides tell us we
should see?
This session looks at a study conducted across IT Service Organisations
to see how implementation varied and what the benefits of Configuration
Management really are.
Kevin Holland - "How Service Transition supports the need for effective Configuration Management - an ITIL V3 perspective"
Configuration management is a key element for the successful operation of
service management, and particularly so for the transition of services into
operation, yet its take-up is still low compared to re-active processes such
as incident management.
This session will focus on how the processes, tools and techniques of
configuration management can support effective service transition under ITIL
V3, and suggest a new approach for justifying and implementing configuration
management.
Interactive
Objective: Successful positioning of CMDB/CMS requires
clear explanation of the value to stakeholders. We will examine how to
create a clear ROI and discuss what needs to be overcome to implement a CMS
successfully.
Outcome: Documented collective
understanding of the VOI/ROI proposition for CMS across a range of
organisations and stakeholders. A validated set of key barriers and
associated strategies to mitigate these. The document created will be
available to participants immediately following the conference.
John Boyce - "Practical challenges of implementing an effective CMDB and global Configuration Management platforms and processes"
This presentation discusses the technical, procedural and organizational
lessons learned while implementing effective configuration management
processes and tools (including open source tools), and automation of the
same across a global IT organization. This includes integration with and
sensible implementation of ITIL Frameworks & Process Disciplines. The
presentation also covers Barclays Global Investor's CMDB and the issues
around ensuring that it is maintained by appropriate change & release
management processes and toolsets.
Day 1: 12.05 - 12.50
Majid Iqbal - "CMS and the untapped potential: Knowledge management for the ITIL Service Lifecycle"
Service management is the business context in which Configuration
Management captures and maintains knowledge associated with Service
Management functions and processes. The knowledge represents the collective
experience and insight of the organization with respect to customers,
contracts, services, configurations and assets. Activities, events and
interactions between various functions, processes (and associated roles)
create knowledge in four dominant patterns (internalization, externalization,
combination and socialization). These are applied to the CMDB/CMS and SKMS.
The suitability and potential of each process to support an integrated
lifecycle-based approach to service management is highlighted. Control
objectives and use cases are defined for capability areas such as Demand
Management, Service Catalogue, Product Management, Financial Management and
Risk Management.
Ryan Lloyd - "Building
an Application CMDB"
Many businesses maintain a variety of stand alone repositories that are
not process- bound, and which exist to serve the purposes of individual
service support and delivery groups. This isolated approach eventually leads
to a lack of confidence in the information gathered and a lack of
communication. This presentation aims to outline a strategy for building an
application CMDB containing rich metadata regarding application assets and
will discuss how that application CMDB integrates with your existing
repositories.
John Dixon - "How can we judge the value of a CMDB/CMS"
In this presentation John will summaries his findings from a study
conducted across IT Service Organisations to see how implementation varied
and what the benefits of CM really are. The session will seek direct input
into the study from the audience and stimulate discussion on the benefits of
implementing Configuration Management.
Shahin Nassiri - "Deploying Subversion in a distributed environment"
A case study by JPMorgan Chase on the business and technical drivers for
choosing Subversion to replace their previous source code control solutions.
It will cover how it was introduced into the organization as a global
centralized service making it the standard for the Investment Bank, and the
organizational challenges that were overcome.
Day 1: Lunchtime 13.30 - 14.15
Steve Straker - "Configuration Management and the federated CMDB"
This presentation is about CMDBs and how they can be utilized to enhance
the Configuration Management process. We look at the industry view and try
and decide which is the best fit for each organisation. By asking the right
questions and targeting the right audience for your configured data set, the
shape of a CMDB can be ascertained. Linking this theme to the Service Design
and Operational elements of ITIL helps us focus on the key metrics of
delivering “world class” service. Without the CMDB where would we be?
Kevin Holland - "CMS - Barriers and Critical Success Factors"
Interactive Session
Using practical experiences from a range of implementations, Kevin will
introduce the session by providing typical barriers to the traditional
methods of implementing configuration management, and will suggest some
critical success factors.
Delegates will brainstorm the pre-requisites that need to be in place
before embarking on a CMS implementation for the key stakeholders.
Groups will work on the barriers and strategies to mitigate them, using
theming and voting techniques. Each group will be assigned one stakeholder
to discuss and provide input. Each group will form statements: “BARRIER: X
This can be overcome by…” Each group will then prioritise the top three
critical success factors for their stakeholder
The output of this session will provide input into the last session of
the day in Powerhouse 1.
David Richards - "Replicating Subversion: The Active-Active Way"
Developing software over a wide area network has several reliability
deficiencies resulting in availability and serviceability issues. This
presentation will explain how an active-active replication approach
synchronizes globally distributed Subversion repositories and overcomes
these reliability deficiencies.
Every repository is writeable, and all of the repositories are treated as
peers. This represents a significant departure from master-slave
replication, where only the master repository is writeable, and changes are
periodically replicated from the master to read-only slave repositories.
Day 1: 14.20 - 15.05
Kevin Parker - "Innovation Without Permission"
Businesses are changing faster than ever before and there is a tremendous
unsatisfied demand for application solutions. Business users are not waiting
for IT to get around to these projects. They are solving their problems
themselves, today, with “shadow IT” and that comes with nightmare scenarios
for compliance and control. We need to change the conversation between the
business and IT: we need to stop focusing on the “how” until we understand
the” why”. If we can empower the business user through direct access to
their data and enable them to “mashup” that data as they see fit we tackle
the backlog and bring control. They can even begin to build value chains of
that data with customers, suppliers and partners by themselves.
Krzysztof Baczkiewicz - "Tailor your Configuration Management technology to your needs"
Configuration management supporting tools should not be more complicated
than needed. This need is determined by a size of the controlled environment
and maturity of the supporting organization’s processes. This presentation
contains descriptions of different technology solutions types supporting
Configuration Management, ranging from a spreadsheet, to an asset registry,
a CMDB, a CMS and finally an integrated Knowledge Management System.
It also provides information about how to choose between them, and where
expensive tools can sometimes be replaced with better process. How do you
get real value from your chosen tools.
Andrew Pieri and
Mark Smith - "Case Study - CMDB/CMS Pilot implementation"
Interactive Session
Associated Newspapers Limited (ANL) will present their Case Study on
their pilot implementation of a CMDB/CMS. It will cover the business drivers
and implementation approach for proving a CA toolset to support the
population and up keep of their CMDB, to enhance their reporting and
monitoring capability.
After each part of the presentation the delegates use the table laptops
to respond from different perspectives
- Plus, "What I liked about what I heard"
- Minus, "My issues and concerns"
- Interesting and Questions.
Feedback and questions will be captured and displayed.
Delegates will also discuss and brainstorm "What is the VOI/ROI
proposition for a CMDB/CMS?"
Day 1: 15.30 - 16.15
Martin McEvoy - "CMDB - a Journey, Not a Destination: Best Practices from the Field"
The CMDB is ultimately about storing and presenting data from a service
perspective, which provides the information needed to deliver effective IT
infrastructures and enable CIOs to make safe changes to make the
infrastructure a strategic business driver. Without sound processes to
capture and maintain this data, however, organizations will never fully
realize the ROI from their CMDB initiatives.
To ensure CMDB delivers on its promise firms must focus on data accuracy
and understanding from the outset. Too often the data for a CMDB is
gathered manually – an incredibly time consuming process that is often
out-of-date and inaccurate by the time it’s ready for analysis.
Kate Robinson - "Configuration Management: The Powerhouse of Service Management…or is it?"
This session explores the concept of not implementing configuration
management and the risks that this poses to the effectiveness of Service
Management in an organisation. Is configuration management essential
for all organisations? At what point does it become a real inhibitor
of progress? Do the benefits realised by implementing configuration
management always outweigh the cost?
The session is expected to be highly interactive and a short presentation
will use real-life examples to introduce the theme. A key topic is how
benefits and costs are perceived and measured.
Conventional wisdom leads most software configuration management
scenarios along the well trodden path of develop, chill, branch, test, fix,
merge, release, close. However merging is often the cause of development and
CM issues. By combining a well defined labelling system with a continuous
integration and build system the CM Team at the Met Office has established a
development lifecycle that is capable of delivering 8 different services,
developed by as many different projects working on different timescales, all
of which use the same codebase without any branching.
Benefits include:
- Defect fixes are immediately part of the next cycle of development.
- The overhead of the mass merge is removed
- Nothing ever gets missed from the merge (because it does not happen)
WorkingParty - "How to improve an existing Configuration Management process"
The session will look at real-life experiences of those who are already
implementing Configuration Management and who have advice to give on some of
the problems they have encountered.
The itSMF CCRM working party and BCS CMSG will introduce the session from
findings gathered from previous events. Delegates will identify and
prioritise their input through table discussion and brainstorm. The input
will be sorted into themes and delegates will vote on the highest
priority/impact of the summarised output from the brainstorm. The results
are displayed immediately.
John Martin - "Reusable Component Management Through the use of Subversion Externals"
A federated architecture with a hybrid of re-usable and purpose-built components poses interesting challenges for version control and configuration management of a system.
This session presents a technique for using the externals feature of the open source version control tool Subversion to support configuration management of the parallel development
of federated and service-oriented architectures.
Day 1: 16.25 - 17.10
Gaurav Dutt Uniyal - "Ignite your Configuration Engines – Real world experiences for CMDB Success"
Over the years, Organizations have constantly struggled to establish
configuration management capabilities and implement CMDB. Extended
time/effort/cost, inability to demonstrate “quick wins”, data quality
management issues, confusion over asset v/s configuration management,
multiplicity of data repositories/sources etc. are some of the common
roadblocks to CMDB implementation projects. Today, organizations are getting
skeptical about the success of their CMDB implementation projects. This
raises a question, “What is the best implementation approach available which
can minimize risk and guarantee success?"
A systematic approach can be designed for CMDB planning, design and
implementation using some of the ITIL v3 concepts. Configuration Management
System (CMS), service assets, knowledge management, integration of asset
Management with configuration Management etc. are some of the newer concepts
which can help organizations in building robust, scalable CMDB solutions.
In this paper, the author shares his experience on the important
practices followed by organizations which have done successful
implementation of configuration management and CMDB. The author uses his
experience in CMDB implementations and ITIL v3 assessment to provide
startling insights on what works, what doesn’t work for Configuration
Management in the real world and how ITIL V3 can change the way
organizations today manage their Configuration Management implementation
projects.
Neal R Firth - "Consolidating your SCM Infrastructure – migrating between Tools"
The decision to change SCM tools is frequently made in response to
financial pressures, mergers and acquisitions, or to better support desired
changes to internal methodologies. Often overlooked are myriad
organizational and technological challenges that result.
This presentation looks at the many aspects of changing an SCM
infrastructure. The presentation discusses objectives, considerations and
challenges. Mini-case studies are used to examine difficulties, successes,
and optimisations for converting from products such as ClearCase or Visual
Source Safe to SubVersion or Perforce.
Day 2: 9.30 - 10.15
Gene Kim - "The Visible Ops Approach to Implementing CMDBs"
In this session, Gene Kim will share with the audience how to apply five
simple, self-fueling steps, defining how to do things within the IT
organization that will ensure CMDB success.
Gene’s discussion will be framed by the IT Process Institute (ITPI) IT
Controls Performance Study in which researchers unearthed specific metrics
that make the difference between high, medium and low performance. Gene will
share specific examples of how the 80/20 rule applies to building a CMDB
strategy in support of key ITIL processes and the metrics that matter to
help guide any IT organization to success.
These steps help control for drift, ensure availability across the
service stack and protect key IT infrastructure.
Ian Preskett - "Why Software Asset Management (SAM) and the CMDB need each other"
SAM is often closely related to the IT procurement department in order to
manage software compliance, and inventories are held in disparate and varied
forms and not used efficiently. CMDBs are often built by ITIL trained
service personnel with limited knowledge of the mysteries of the SAM
requirements. This presentation will show how these can work together and
help to build the bridge.
The session will help a configuration manager to understand what data is
needed to manage SAM, where it is collected from, how it should be stored
and verified, and how the reports are used.
It will describe what SAM is and review the key processes for ISO/IEC
19770, and map these against ITIL to show the relevance to the CMS/CMDB, and
to other ITIL processes. It will also show how SAM fits with the CMS and
knowledge management in ITIL V3.
Ivor Macfarlane - Service management requirements for the CMDB/CMS "
Objective: Using case studies and shared experiences we
will debate how to create alignment between stakeholder requirements and
vendor products in CMDB/CMS implementation.
Outcome: Documented and structured strategies to close
the gap between stake- holder needs and vendor offerings, again available
for the participants to download immediately following the conference.
Jack Repenning - "How open source Subversion is all grown up…standing shoulder to shoulder with proprietary solutions"
Jack will explain the major new features of Subversion and how the open
source community process works to get these Enterprise features into
Subversion.
Subversion 1.5 is the biggest release since V1.0 and really takes head-on
the capability for Subversion to be displacing proprietary solutions.
Subversion 1.5 includes a number of significant changes that address
long-standing limitations or enable powerful new workflows. New
features particularly address auditing, traceability, and interruption
management around critical work flows.
Day 2: 10.20 - 11.05
Amir Nooriala - "CMDB in Practice - Real case-study of Implementing a CMDB in a large global institution "
A presentation detailing the challenges involved with implementing a CMDB
over a 2 year period, based around a real case-study.
The presentation covers topics such as; the service hierarchy
under-pinning the CMDB, differentiation between manually maintained and
federated data in the CMDB, the central ownership model implemented to
ensure accuracy of data within the CMDB and the (performance) reporting
structure built around the CMDB, tying into the Service Hierarchy.
Martyn Hobbs - "Closing the gap between the Data Centre and the Customer "
With the introduction of ITIL v3 the focus on delivering a service to the
end user or customer has never been so focused for IT organisations. This
session is designed to show how it is essential in today’s customer service
IT Support culture, to be able to join the activity in the Data Centre to
the front end Service interface, and in doing so illustrate that the conduit
for this connection has to be the CMDB or CMS, essentially underpinned by
good Configuration Management practice.
Mike Tomkinson - "Service Asset & Configuration Management Vision "
A stimulus presentation on setting the vision for BT will be followed by
table
discussions, brainstorming, theming and voting. The output will be a
prioritised set
of features for setting a vision and strategies for implementation.
Tom Gilb - "Quantifying Top Management Objectives for IT Systems "
This session will present practical methods for expressing any management
improvement objectives quantitatively. No more nice sounding PowerPoint
bullet points running your critical project. The small set of most critical
objectives will be numeric, trackable, intelligible. Useful for contracting,
project management and judging vendor alternatives.
The methods are based on the Tom’s methods in his books (Principles of
Software Engineering management, Competitive Engineering). We identify a set
of the top ten critical success factors. We identify critical stakeholders.
We define scales of measure, constraint levels, target levels, and many
other factors that help to manage the delivery of these desired results.
The methods are valid at any level of management or technical planning.
Many concurrent and co-operating levels of organization can use the same
language to communicate with each other.
Day 2: 11.35 - 12.05
Trevor Lea-Cox - "A surprising lesson for the CMDB from Containerised Cargo Services"
Benchmarks done on containerised cargo transportation services showed
that similar services in other countries were providing faster turnaround
times to unpack and clear containerised cargo through customs ready for
delivery to the customer. The import leg of the service involved at least
four companies and several subordinate services. A programme
subsequently to reduce the turnaround time was very successful but was not
without its surprises.
Although this programme took place a few years ago (under ITIL v2
conditions) its lessons are as relevant today as they were then and perhaps
even more so with ITIL v3 and more modern technology.The problems
encountered did not only affect several types of service assets, they had a
big impact on the CMDB and the way it was structured. Consequently,
one of the most important results of this programme has been the recognition
of the need for a consistent, multi-dimensional approach to the Service and
SM architectures and their content across all services. These principles are
the same for all complex services, even within an organisation and are
likely to have a profound affect on the strategy of the SA and CM
environment and the way it is implemented in many organisations.
Richard Croucher - "The CMDB
as the core component in creating agile infrastructures"
The IT industry is challenged with the level of complexity in the systems
we are now building and deploying. Automation is a key capability to
reduce the human resources and to improve reliability. However, you
can only automate to the extent that the environment is fully described.
The CMDB is the place where these descriptions should reside. However to
achieve this it needs to be much more than an Asset DB. The speaker will
describe a model based deployment and automation approach that has been
successfully used managing probably the world’s largest Windows server
deployment. This approaches changes how one thinks about the level of detail
needed for each CI and also the need for separate CI types for physical and
virtual items.
Harvey Davison - "How do you populate your CMDB?"
There will be an interactive discussion on what makes good Process Design
for a CMS. Using a series of interactive techniques the session will
seek direct input from delegates on “How you populate your CMDB?”
- Recording Item details: What kinds of data sources are available?
What are the Pros and cons of each?
- Tracking Item Status: What are the triggers we can use to identify
status changes?
- Relating Items to each-other - What is the best way of identifying
item
relationships?
Rainer Heinold - "Make the most out of Subversion 1.5 in the Enterprise"
Subversion 1.5 comes along with several new enterprise-class features.
But, as always, there are many different ways to adopt them. The
presentation gives you guidelines and hints to work out the most useful
adoption of Subversion 1.5.
Including use cases, it will address features such as:
- merge tracking, and associated branching strategies
- sparse checkouts allowing faster access to data
- write-through proxies for better distributed working
Day 2: 12.25 - 13.10
Cathy Brown - "How to Keep Your Auditor Happy!"
The session will cover the specific control points and governance for
Configuration Management from a number of industry standards and frameworks.
You will take home a clear understanding of the key control points for
configuration management. Cathy will also discuss why you should consider
key controls as early as possible in your process and system design and
implementation, and she will assess the standards, frameworks and guidelines
an auditor might use (and the language they speak!).
John Tabeart - "Intelligent Sat Nav for Service Management – How to drive business value from your CMDB/CMS"
Service Management in general and ITIL in particular is the vehicle of
choice for many organisations today, when embarking on journeys of
organisational improvement. Many new and exciting journeys are possible, but
what is the best way to navigate? This presentation will guide the audience
through the options to realise business value, using the metaphor of
satellite navigation:
1. Pioneer
2. Map reader
3. First generation Sat Nav
4. Intelligent Sat Nav
Attendees will be introduced to the concepts of continuous benefits
realisation, enabling them to plan for, quantify, prioritise and realise
benefits from the implementation of CMDB/CMS and their wider service
management programme. Continuous benefits realisation focuses on why an
organisation is undertaking a particular programme (i.e. what are the
benefits to the business?) and is complementary to other approaches in
common use today, such as:
1. ITIL (what)
2. PRINCE2 & MSP (who)
3. Best Practices (how)
Mark Bools - "Bringing the CMS solution to fruition"
Interactive Session
This session explores approaches for bringing the CMS solution to
fruition. It will cover:
- Architecture - what needs to be considered and in what order, using
the ITIL CMS diagram
- Designing and building the CMS – selecting the best options
Find out about the industry view on selecting different options such as:
1. One stop shop for the CMS solution
2. Leveraging your current investments and adding to this
3. Best of breed approach ( but expensive to integrate)
4. Integrating through common data standards and reporting tools
5. Incorporating open source solutions e.g. subversion
6. Evolutionary v. new solution
7. plus some of the ideas you had from your original paper
8. In house v. System integrator v. Primary supplier integrates CMDB layer
9. Outsourcing maintenance of the CMS.
Delegates will respond to challenging question(s) that shape a debate
around their table.
Thiago H. Burgos de Olveira - "Software Configuration Management Diversity – A Commercial Study Case"
This presentation describes a commercial study case at C.E.S.A.R (Recife
Center for Advanced Studies and Systems) and its Software Configuration
Management (SCM) structure. C.E.S.A.R is a CMMI-3 company, established in
Recife/Brazil, with approximately 600 employees, and most of its effort
spent in innovation and research projects.
Due to its diversity of clients, such as Motorola Inc., Samsung and Dell,
and projects (e.g. mobile, embedded, web, test execution), several different
SCM environments had to be settled down to reach each project needs. The
different SCM environments required by the C.E.S.A.R's projects go from a
combination of open-source tools (for instance, Subversion/CVS, Mantis, Ant,
RTH, Testlink and Luntbuild) to a combination of commercial and open source
systems such as IBM Clearcase and ClearDDTS.
This variability of solutions in SCM needed by our projects, led us to a
set of SCM environments, adapted well known patterns and a definition of
high level standards that can be instantiated in any kind of project and/or
product.
Day 2: Lunchtime 13.50 - 14.35
Rob Addy - "Discover the truth about discovery"
Automated discovery was, and indeed still is, seen by many as the holy
configuration grail and yet over the past couple of years it has become
apparent that it poses as many questions as it answers. Sure, it will tell
you what you have, some tools will even tell you where it is and what it
talks to, others will tell you how it’s being used and even how the stuff is
configured… But the advent of agent-less discovery and context sensitive
intelligent discovery sensors have also raised many questions regarding
their use and how they should be implemented in conjunction with the
configuration management process. Like the chicken and the egg, there is
much debate over whether the change closure, CMDB update or the automated
discovery reconciliation should come first – although this presentation will
not necessarily answer that particular question, hopefully it may answer a
few others.
This interactive session will identify the tasks that need to be
considered when selecting a CMS solution. The session will present the CMS
model and consider the influence of stakeholders, eliciting requirements,
and dealing with the technological decisions on the selection process.
The selection of a CMS solution impacts many areas of a service
orientated business environment: The session will allow attendees to
question, identify benefits and challenges when devising an action to plan
to select a CMS solution. The session will address:
1. Defining the plan scope
2. Approaches for defining the requirements
3. Soliciting objective information from both users and vendors
4. Reaching an objective decision on solution selection.
The outcome of this session will be presented for question / comment by
the wider conference attendees.
Robin Fawcett - "Identifying and sharing best practices for implementing configuration management"
Software development and deployment is becoming increasingly complex as
we move from monolithic to component based solutions. The flexibility
introduced through component based and parallel development increases the
dependencies between different components and versions N-squared.
Factors such as system architecture, choice of technology stack and the
experience and organization of the project team influence performance and
the suitability of processes and tools. Identifying the critical factors to
efficiently maintain and control the integrity of all releasable artefacts
is fundamental to success.
Before implementing an SCM consideration for the process and workflow to
be used for identifying software configuration items, configuration
structure, controlling and implementing changes and configuration status
accounting are crucial to success. Once these have been defined,
implementation and appropriate automation can be used to enable and enforce
these.
This paper discusses the implementation of SCM as an integral component
of the software development process and a means of determining the Cost of
Quality of using an “as is” system and performing root cause analysis of
issues arising during software development projects. Using the root cause
analysis to identify where processes or integration with other tools should
be introduced improved or automated.
Day 2: 14.40 - 15.25
Keith Allen - "Managing changes to applications services from requirements to production with ITIL, COBIT and the CMDB/CMS"
The objective of this paper is to cover an End to End Application Service
Life Cycle utilising ITIL and COBIT best practices and maturity models,
introducing the CMDB as the linkage driver. The intended audience are IT and
Business personnel who are looking at improving their application life cycle
management through the usage of ITIL and COBIT best practices, and the
potential linkage to a central CMDB for a ‘Service’ view.
David Cuthbertson - "Applying Configuration Management to the Data Centre"
Managing change in data centres is not easy, in addition to the need to
understand services there needs to be controls at a detailed level to stay
within technical design limits. This session covers the types of
configuration data needed to plan and manage a data centre as part of an
overall CMS solution.
With many organisations using a mixture of hosting, co-location and their
own data centres, ensuring changes do not compromise services requires
power, cooling, cabling and hardware to be covered by configuration
management techniques. Understanding dependencies and relationships is
difficult mapping servers to services, even more difficult if we extend our
CMS down to the wires that connect and power the critical systems.
While the data centres may be running out of space, power and cooling, we
need to decide if they should be covered by an overall CMS solution or kept
separate?
Shirley Lacy and
Ian Salvage - "Implementation - What works and what doesn’t"
A stimulus presentation based on a summary of real life experiences will
kick off
this interactive session. Following this each table will brainstorm,
discuss, define and prioritise:
- what works, what doesn’t
- who can help us to deliver the vision e.g, vendors,
integrators, implementers
- How do we measure success?
The results of the session will be displayed immediately on the screen
and will be
available after the conference for delegates.
Gerald Tombs - "Creating an integrated Open Source CM solution"
Many companies have gone through the process of implementing some of the
heavy weight CM tools such as ClearCase, Dimensions etc and are now seeking
something far less complex and something which fits into their agile
development process. Although development costs have always been
scrutinized, the pressure for better value tools has never been so strong.
Both Subversion and Mercurial appears to fulfil both the above requirements.
This presents a challenge for those companies who have already invested in
expensive, well embedded commercial solutions. We will talk about how we
have helped companies migrate or run a hybrid environment.
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